K.N.A IPTV (K.N.A IPTV Lite / K.N.A IPTV Pro) Privacy Policy
How K.N.A IPTV Lite and K.N.A IPTV Pro handle your playlists, provider credentials and playback information.
Effective date: 15 October 2026
Developer: KNA APPS TECHNOLOGIES
Contact: support@knaappstechnologies.com
This Privacy Policy applies to K.N.A IPTV Lite and K.N.A IPTV Pro across supported platforms, including Android devices, Samsung Smart TVs, LG Smart TVs, Apple devices through the Apple App Store, and other supported platforms. Availability, features, permissions and privacy controls depend on the edition and platform. It does not cover other KNA APPS TECHNOLOGIES apps or browsing this website.
1. What the app does
K.N.A IPTV is a media player for playlists and services you are authorised to access. You enter your own M3U playlist or IPTV-provider server address and Xtream credentials. KNA APPS TECHNOLOGIES does not supply channels, content subscriptions or provider accounts. The app connects to the media sources you select; KNA APPS TECHNOLOGIES does not operate a video relay for those streams.
2. Information kept on your device
When you choose to save a playlist, the app stores its name, server or playlist address, and any associated provider username and password in its local app storage. Addresses can themselves contain credentials. The app also keeps local settings, favourites, viewing history, playback positions, cached catalogue information and parental-control settings needed for its features.
These records are kept on your device and are not synced to a K.N.A cloud account. Protect access to your device, and do not share playlist addresses or messages containing credentials.
3. Connections to your IPTV provider and media sources
To sign in, load a catalogue or playlist, display artwork and play content, the app sends requests directly to the addresses supplied by you or returned by your provider. These requests can include your provider credentials, playlist or stream address, requested content and ordinary connection information such as your IP address and client headers. Your provider and the operators of linked media and artwork servers receive the information needed for those requests.
Your provider's account, logging and retention practices are governed by its own terms and privacy information. Saving credentials on the device does not prevent them being transmitted to that provider when you use the service.
The app accepts both HTTPS and HTTP provider addresses. HTTPS encrypts the connection; HTTP does not. Prefer an HTTPS address offered by your provider, especially for requests containing login details.
4. Online subtitles and channel artwork
If you use online subtitle search or download, the app connects to OpenSubtitles. Requests can include the search title, language, year, season and episode, and a file fingerprint used to find matching subtitles. OpenSubtitles also receives connection information, an application identifier and, if you sign in, your subtitle-account credentials or session token. Your video file is not uploaded.
An optional subtitle-account sign-in is sent to OpenSubtitles to authenticate you. The app keeps the subtitle account's username, session information and an encrypted copy of its password locally to support later downloads and sign-in renewal. Signing out removes those saved account details from the app; it does not delete your OpenSubtitles account.
Some channel artwork is resized through wsrv.nl, which receives the image address and connection information. Other artwork loads from your provider or its image hosts. These services have their own privacy practices; consult OpenSubtitles and the relevant service before using it.
5. Device files, permissions and other players
The app uses internet access to retrieve playlists, media and subtitles. Depending on your device and the feature you use, it can request media or storage access to locate or open subtitle and media files. You can manage granted permissions in your device's settings. Android permission names and settings apply only to Android editions.
If you choose an external player, K.N.A IPTV passes the selected media address and playback information needed to open it to that app. The address may contain provider credentials. The selected player's privacy policy applies to its handling of that information.
6. Support messages
If you contact KNA APPS TECHNOLOGIES, we receive the contact details, message and any screenshots or diagnostic information you choose to send. We use that information to answer you and investigate the issue. Do not send IPTV passwords, payment-card details or complete private playlist URLs. Email, messaging and hosting providers process the information needed to deliver and protect the services you use.
7. Retention, deletion and your choices
Local settings and saved records remain until you remove them or clear the app's storage. You can remove a saved playlist in the app and sign out of the optional subtitle account. On Android, use the device's app settings to clear K.N.A IPTV's storage or uninstall it to remove app-private records. On other platforms, use the available app-data or deletion controls, or contact us for guidance. Removing a playlist alone may leave associated history or cached information. Files saved outside the app's private storage may need to be deleted separately.
KNA APPS TECHNOLOGIES cannot remotely retrieve or erase records that exist only on your device. Removing local data does not cancel your IPTV-provider account or erase records already held by your provider, OpenSubtitles, an image service or an external player.
We retain support correspondence only as needed to respond, resolve related issues and meet applicable recordkeeping obligations. Contact support@knaappstechnologies.com to request access, correction or deletion of information you have sent us. We may need to verify that a request concerns your information. Contact external services directly about records they control.
8. Security and external services
We use the device's app-storage protections and the security measures described above. No device or network is completely secure. The security of provider connections also depends on the address and service you select. External services may process information in countries different from yours under their own policies and applicable requirements.
KNA APPS TECHNOLOGIES does not sell your IPTV login details or playlists.
9. Children and privacy enquiries
Parents and guardians should supervise the media sources and services children use. If you believe a child has sent personal information to KNA APPS TECHNOLOGIES, contact us so we can investigate and address any appropriate deletion request.
10. Changes and contact
We will revise this page when the app's data practices change and update its effective date. Where required, an updated app will provide additional notice or request consent before new processing starts. For privacy questions, contact KNA APPS TECHNOLOGIES at support@knaappstechnologies.com or visit our support page.